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Back to FAQ's
Placing An Order
Should I send my order anonymously?
Will you disclose my name to the recipient?
How do I find out who sent me flowers?
Voucher Codes and Discounts (3)
How do I add a discount code to my order?
The website says my voucher code is invalid
How can I use my Refer A Friend credit?
Help With Choosing a Gift & Payment (7)
Can I place an order without an account?
I need help placing an order
Why do I have to complete extra forms of ID in the checkout?
What does Bijou, Chic, Lux & Grande mean?
Can I have some advice on a suitable bouquet to send?
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Further Information (3)
How many stems will be in my bouquet?
What happens if you are unable send the item I ordered?
Can I choose what stems I want in a bouquet?
Recipient Details (1)
Is it possible for the recipient to be notified when their gift is on its way?