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Order Processing & Payment
Why do I have to complete extra forms of ID in the checkout?
How do I know my order has been processed successfully?
I have not received an order confirmation
How do I know when my order has been dispatched?
What happens if you are unable to send the item I ordered?
How can I use my refer a friend credit?
I would like a VAT invoice
I have not received my refund
I am an Appleyard Privilege customer but have been charged for delivery