To cancel your order, please get in touch with us and a friendly agent will be able to help with your request. Alternatively, you can speak to our our virtual agent via live chat who will be able assist with cancelling your order - click here!


Please note: our orders are processed and dispatched the day before delivery, so we may not be able to cancel your order on the day of dispatch (1 day before delivery), as the flowers may have already left us. For the same reasons, we are unable to cancel orders on the day of delivery.