If your order has arrived and the additional gift is damaged (for example if the vase is cracked or the chocolates are damaged), we will be sure to put things right for you. Please don't hesitate to get in touch with us if this has occurred, a customer experience agent would be more than happy to have the cost of the gift refunded back to you to help put things right!
My order has arrived with a damaged gift
Modified on: Wed, 31 Jul, 2019 at 10:49 AM
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