To track your order, go to our 'Track My Order' page and enter your order number in our order tracking feature. How does it work? Enter your...

We go to great lengths to ensure all flowers are delivered on time. Regretfully there are rare occasions when that doesn't happen or is out of our cont...

We understand the importance of timely delivery, especially for important occasions. Regretfully, there can be rare occasions where our courier provider may...

If the recipient is not in, a calling card will be left at the delivery address for the recipient to contact the courier and re-arrange delivery. An alterna...

With our tracked services (Standard Tracked & Premium Delivery), your item is dispatched the night before your selected delivery date. If you have s...

If you did not supply the correct delivery address, and your flowers were delivered to the address you provided, we are unfortunately unable to provide any ...

You will receive an email the evening before your delivery to confirm that your order has been successfully dispatched. If you have ordered using a tracked ...

If you are an Appleyard Privilege customer but have been charged for delivery on an order, please do not hesitate to get in touch with us and we will be mor...