Order Processing & Payments

How do I know my order has been processed successfully?
Once you've placed your order, you'll be redirected to our order confirmation page. This will show your order number at the top, should you need t...
Thu, 30 May, 2019 at 9:53 AM
I have not received my refund
If you have received confirmation that your order has been refunded, please allow 3-5 working days for it to show in your account. This time depends on your...
Thu, 30 May, 2019 at 9:55 AM
I have not received an order confirmation
If you have not received confirmation of your order by email, it is worth checking your junk or spam email folder. Please also allow up to 20 minutes after ...
Thu, 30 May, 2019 at 12:13 PM
I would like a VAT invoice
If you require a VAT invoice, please send us a request and we will get this processed for you. Speak to us!
Thu, 30 May, 2019 at 12:14 PM