Changing your Gift Message or Delivery Address
This can be done in your account area by following these instructions
If you are looking to:
- change your delivery date,
- change the recipient details
- cancel an order, or item
Please read the following important information before selecting 'make a change to my order'
Outside of our Valentine's and Mother's Day peak periods, the following applies
Is it the date of delivery?
Unfortunately we have no way of stopping and cancelling your order.
Is it after 12pm on the working day before delivery?
Unfortunately we have no way of stopping and cancelling your order.
Is it before 12pm, the working day before delivery?
We will endeavour to get this changed for you
Is it 2 working days or more before delivery?
No problem, we'll do this for you now and let you know as soon as it's done!
Please note, if you are looking to add items to your order, we would suggest you place a new order with the items in question.