PLEASE NOTE:  during the Valentine period we are unable to cancel or make changes to orders within 4 days of your delivery date. This is due to the volume of orders we are processing.


Changing your Gift Message

This can be done in your account area by following these instructions


If you are looking to:

- change your delivery date, 

- change the recipient details 

- cancel an order, or item


Please read the following important information before selecting 'make a change to my order' 


Outside of our Valentine's and Mother's Day peak periods, the following applies


Is it the date of delivery?

Unfortunately we have no way of stopping and cancelling your order.

Is it after 12pm on the working day before delivery?

Unfortunately we have no way of stopping and cancelling your order.

Is it before 12pm, the working day before  delivery?

We will endeavour to get this changed for you

Is it 2 working days or more before delivery?

No problem, we'll do this for you now and let you know as soon as it's done!



Make a change to my order



Please note, if you are looking to add items to your order, we would suggest you place a new order with the items in question.