HELP CENTRE
Please search our help centre below to find the answer to any question you may have
Enter your search term here...
Search
Flower Care
My flowers are drooping
My Roses are discoloured
How do I care for Lilies?
Happiness Guarantee
Redeem 100% Happiness Gaurantee
Happiness Guarantee Terms and Conditions
Delivery
How do I track my order?
My flowers did not arrive
What time will my order arrive?
Existing Order
Edit my order
I need a VAT invoice
Cancel my order
Subscriptions & Schemes
Skip a subscription date
What is Appleyard Privilege?
How to refer a friend
Product Quality
My order is damaged
I received the wrong product
My flowers are missing stems
Popular Questions
Where Is My Order?
Unhappy With My Order
Can I Amend My Order?
Can I Cancel My Order?
How To Care For My Flowers And Plants
Help With A Discount Code
