Flower Care

My flowers are drooping
My Roses are discoloured
How do I care for Lilies?

Happiness Guarantee
I'm unhappy with my order
What is Happiness Guarantee
Happiness Guarantee terms and Conditions

Delivery
How do I track my order?
My flowers did not arrive
What time will my order arrive?

Christmas
Make Changes to a Christmas Order
Customer Service Opening Times
Why Can't I Select a date AFTER Christmas?

Subscriptions & Schemes
Skip a subscription date
What is Appleyard Privilege
How to refer a friend

Product Quality
My order is damaged
I received the wrong product
My flowers are missing stems

My Account
How do I use my credit?
Use my refer a friend credit

Existing Order
Edit my order
Cancel my order
Change my gift message

Popular Questions