HELP CENTRE
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Flower Care
My flowers are drooping
My Roses are discoloured
How do I care for Lilies?
Happiness Guarantee
I'm unhappy with my order
What is Happiness Guarantee
Redeem Happiness Guarantee
Delivery
How do I track my order?
My flowers did not arrive
Change my delivery date
My Account
How do I use my credit?
Use my refer a friend credit
Subscriptions & Schemes
Skip a subscription date
What is Appleyard Privilege
How to refer a friend
Product Quality
My order is damaged
I received the wrong product
My flowers are missing stems
Existing Order
Edit my order
Cancel my order
Change my gift message
Placing An Order
Help placing an order
I need a VAT invoice
Was my order successful?
Popular Questions
Where Is My Order?
Unhappy With My Order
Can I Amend My Order?
Can I Cancel My Order?
Not All of My Order Has Arrived Yet
How To Care For My Flowers And Plants
Help With A Discount Code
Contacting Customer Service
If you still need help, our friendly team are here for you
Contact Us
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Write to us on at Ecomnova, Floor 3, 6-8 Bonhill Street, London, EC2A 4BX