HELP CENTRE
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Flower Care
My flowers are drooping
My Roses are discoloured
How do I care for Lilies?
Valentine's Day
Valentine's Delivery Dates
Valentine's Opening Hours
Why are some bouquets not available on Valentine's Day?
Happiness Guarantee
I'm unhappy with my order
Happiness Guarantee Terms and Conditions
Delivery
How do I track my order?
My flowers did not arrive
What time will my order arrive?
Existing Order
Edit my order
Cancel my order
Subscriptions & Schemes
Skip a subscription date
What is Appleyard Privilege?
How to refer a friend
Product Quality
My order is damaged
I received the wrong product
My flowers are missing stems
Placing An Order
Help placing an order
I need a VAT invoice
Was my order successful?
Popular Questions
Where Is My Order?
Unhappy With My Order
Can I Amend My Order?
Can I Cancel My Order?
Not All of My Order Has Arrived Yet
How To Care For My Flowers And Plants
Help With A Discount Code
Contacting Customer Service