Unfortunately we don't offer a click and collect service. However, if you choose our 'Standard Tracked Delivery Plus' option, you can choose what happens to the order in the event of no-one being at home to receive the delivery (see below). You can access these options via your tracking link.
Would you still like help from one of our team?
Happiness Guarantee (for any product or delivery issues you have experienced)
If you feel we have fallen short with the service you have experienced, we’d like the chance to put it right and compensate you accordingly.
Speak to us on live chat
Available 9am - 5pm Monday To Friday (excluding bank holidays), 11am - 3pm Saturday
Speak to us on Facebook Messenger
Available 9am - 5pm Monday To Friday (excluding Bank Holidays)
Send us an email
Available to send anytime
Due to increased volumes, our response time may be longer than usual