If paying upfront, your payment will be taken at the time of purchase (when you complete the order on site). This is irrespective of when the first delivery date is.
If paying monthly, your first payment will also be taken at the time of purchase, irrespective of when the first delivery date is. All subsequent payments will then be taken monthly, 5 days before the delivery date each month.
Would you still like help from one of our team?
Happiness Guarantee (for any product or delivery issues you have experienced)
If you feel we have fallen short with the service you have experienced, we’d like the chance to put it right and compensate you accordingly.
Speak to us on live chat
Available 9am - 5pm Monday To Friday (excluding bank holidays), 11am - 3pm Saturday
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Send us an email
Available to send anytime
Due to increased volumes, our response time may be longer than usual