Yes, we do deliver to hotels. We would also recommend that you check with the hotel before sending a gift. Larger hotels may not accept customer deliveries given the longer time it would take to find the recipient.
Our courier driver will deliver the parcel to reception, from there it's the responsibility of the person who accepts the order to ensure the gift is delivered to the recipient, in the correct room.
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Happiness Guarantee (for any product or delivery issues you have experienced)
If you feel we have fallen short with the service you have experienced, we’d like the chance to put it right and compensate you accordingly.
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