Changing your Delivery Address or Gift Message


Should you need to edit your gift message or delivery address prior to your order being sent to our florists to process, you can do so in your account.


Any orders that can still have edits made will show an 'edit order' option next to it in your account, so long as you are logged in.



When you click on this you will be taken to the order summary page, and 'Edit' will be shown in red next to editable sections. You can edit and save the new details.






Please note that you only have a limited period to make change to an order after placing it.  After this period you will be directed to contact customer service who might be able to help depending on what stage the order is at.


Cancelling an Order


To cancel your order, find the order as above, and then select 'Cancel Order' in the top right corner


Please note that you only have a limited period to cancel an order after placing it.  After this period you will be directed to contact customer service who might be able to help depending on what stage the order is at.


Changing your Delivery Date


To change a delivery date, please contact customer service who, depending on what stage the order is at, may be able to assist you.