Please note that due to the large volume of orders we are preparing for Mother's Day, we are unable to make any changes or cancellations to Mother's Day orders after 12pm on 23rd March 2022. Apologies for any disappointment caused by this, and thank you for your patience and understanding at this busy time.
Changing your Delivery Address, Gift Message or Delivery Date.
Should you need to edit your gift message, delivery address or delivery date prior to your order being sent to our florists to process, you can do so in your account.
In your account area you will be able to view and edit your recent orders:
When you click 'Edit order' you will be taken to the order summary page where you can edit, track or cancel your order.
You can either scroll down and edit the sections marked with the pencil icon:
or click 'edit order' to edit all sections:
You can also cancel your order from this page.
Please note that you only have a limited period to make changes to an order after placing it. After this period you will be directed to contact customer service who may be able to help depending on what stage the order is at.