Due to increased order volumes, it may take our team longer to respond than usual. For an immediate solution to problems with your order, you can use your 100% Happiness Guarantee to award yourself with credit. To redeem your credit please click here

Our normal available hours are 9 am to 5 pm, however due to bank holidays we have a number of days we are closed. These can be found below.

We will be responding to emails during these hours and available on Messenger and Live Chat. Please note that due to significant increases in volumes, you may have to queue in Live Chat, and we would recommend our other channels.


DateOpening Hours
Monday 20th December9am-5pm
Tuesday 21st December9am-5pm
Wednesday 22nd December9am-5pm
Friday 24th December9am-4pm
Saturday 25th DecemberClosed
Sunday 26th DecemberClosed
Monday 27th DecemberClosed
Tuesday 28th DecemberClosed
Wednesday 29th December9am-5pm
Thursday 30th December9am-5pm
Friday 31st December9am-5pm
Saturday 1st JanuaryClosed
Sunday 2nd JanuaryClosed
Monday 3rd JanuaryClosed
Tuesday 4th January9am-5pm