Our normal available hours are 9 am to 5 pm, Monday to Friday (excluding Bank Holidays). However, to ensure everyone gets their gifts and flowers over the Valentine's period we have extended our availability.


Please note that due to the increased volumes over this period, our response times will be slower. If you are unhappy with your order, the quickest resolution is through using our 100% Happiness Guarantee promise in your account area. 


We will be responding to emails during these hours and available on Messenger and Live Chat. 




Monday
10 February
9am to 5pm
Tuesday11 February9am to 5pm
Wednesday12 February9am to 5pm
Thursday
13 February
9am to 8pm
Friday
14 February
9am to 8pm
Saturday15 February
9am to 5pm