If you receive an error message to say your voucher code is invalid, there could be different reasons for this:

  • The code is not applicable to the product that you are trying to purchase. Most of our codes are only valid for a particular product or range (e.g. Summer Range). Please double check that you are using the code on a valid product.


  • The code has been entered incorrectly. To ensure the code has been typed correctly, please copy and paste the code into the voucher code box, and click 'Apply Coupon'.

  • The code has expired. Most codes are only valid for a limited period. The period should be stated where you received the code.