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Placing An Order
Popular Queries (7)
I need help placing an order
How do I know my order has been processed successfully?
I would like a VAT invoice
What does Bijou, Chic, Lux & Grande mean?
How do I use Appleyard Store Credit?
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Processing Your Order (4)
Why do I have to complete extra forms of ID in the checkout?
I have not received an order confirmation
How do I know when my order has been dispatched?
What happens if you are unable to send the item I ordered?
Help With Order (4)
Will my order be affected by the Coronavirus outbreak?
Can I place an order without an account?
How can I use my Refer A Friend credit?
Why are some bouquets not available on Valentine's Day?
Product Advice (5)
Can I have some advice on a suitable bouquet to send?
How many stems will be in my bouquet?
How big are the bouquets?
What Christmas presents can I purchase?
Find The Perfect Gift (1)
Help me choose the perfect gift for any occasion
Should I send my order anonymously?
Will you disclose my name to the recipient?