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Placing An Order
Popular Queries (7)
I need help placing an order
How do I know my order has been processed successfully?
I would like a VAT invoice
What does Bijou, Chic, Lux & Grande mean?
How do I use Appleyard Store Credit?
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Processing Your Order (4)
Why do I have to complete extra forms of ID in the checkout?
I have not received an order confirmation
How do I know when my order has been dispatched?
What happens if you are unable to send the item I ordered?
Help With Order (3)
Will my order be affected by the Coronavirus outbreak?
Can I place an order without an account?
How can I use my Refer A Friend credit?
Product Advice (4)
Can I have some advice on a suitable bouquet to send?
How many stems will be in my bouquet?
How big are the bouquets?
Find The Perfect Gift (1)
Help me choose the perfect gift for any occasion
Should I send my order anonymously?
Will you disclose my name to the recipient?