Our box packaging is fully recyclable cardboard. The gift card and care tip leaflets that arrive in the box with your flowers can also be recycled.
The plastic 'Porto' (hydration unit) is recyclable too. Unfortunately, the branded cellophane and ribbon that arrive wrapped around the flowers are not recyclable.
We aim for all elements to produce as little waste as possible - without your flowers being compromised. We are currently working hard looking at ways to ensure this is possible for our future packaging. Still have a question? Feel free to get in touch.
Would you still like help from one of our team?
Happiness Guarantee (for any product or delivery issues you have experienced)
If you feel we have fallen short with the service you have experienced, we’d like the chance to put it right and compensate you accordingly.
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Due to high demand, and reduced staff given the current COVID-19 lockdown, the average response time is currently 2-5 working days
Call us on 020 3696 1136
Available 9am - 1pm Monday To Friday (This service is not currently available)