General

How are the bouquets packaged?
Our flowers are sent in branded cardboard boxes, wrapped in tasteful branded paper and in most cases tied with a stylish black ribbon. All flowers are sent ...
Wed, 18 Dec, 2019 at 4:01 PM
Do the flowers arrive in water?
Our flowers are either delivered in a porto (which is when the stems are pushed into a sponge substance to keep them hydrated during transit) or they are wr...
Wed, 18 Dec, 2019 at 4:01 PM
Is your packaging recyclable?
Our box packaging is fully recyclable cardboard. The gift card and care tip leaflets that arrive in the box with your flowers can also be recycled.  The...
Wed, 18 Dec, 2019 at 4:02 PM
My flowers are drooping
If your flowers are drooping or wilting, don't worry! Sometimes air can get trapped in the tips of the stems, which makes it difficult for them to drin...
Wed, 16 Dec, 2020 at 11:40 AM
My flowers have not lasted
The majority of our flowers & plants are guaranteed to last 7 days. There are a few exceptions - some which we guarantee longer and some shorter. Typica...
Wed, 9 Sep, 2020 at 5:08 PM
What size should my Roses be?
There are many different varieties of rose that we use in our bouquets. Each bouquet details which roses are used.  Some of our bouquets use larger full hea...
Thu, 4 Feb, 2021 at 6:55 PM
Will Flower Food be included with my order?
All of our bouquets will be packed with a sachet of flower food, please mix the contents of the sachet into your vase water when you are arranging your bouq...
Wed, 3 Mar, 2021 at 5:19 PM