General

How are the bouquets packaged?
Our flowers are sent in branded cardboard boxes, wrapped in tasteful branded paper and in most cases tied with a stylish black ribbon. All flowers are sent ...
Wed, 18 Dec, 2019 at 4:01 PM
Do the flowers arrive in water?
Our flowers are either delivered in a porto (which is when the stems are pushed into a sponge substance to keep them hydrated during transit) or they are wr...
Wed, 18 Dec, 2019 at 4:01 PM
How should I care for my flowers?
With regular deliveries of fresh flowers, it’s important that you or the recipient knows how to properly care for the flowers to ensure you get the best out...
Thu, 1 Nov, 2018 at 2:25 PM
My flowers are drooping
If your flowers are drooping or wilting, don't worry! Sometimes air can get trapped in the tips of the stems, which makes it difficult for them to drin...
Wed, 18 Dec, 2019 at 4:02 PM
My flowers have not lasted
The majority of our flowers & plants are guaranteed to last 7 days. There are a few exceptions - some which we guarantee longer and some shorter. Typica...
Fri, 20 Dec, 2019 at 10:26 AM
Is your packaging recyclable?
Our box packaging is fully recyclable cardboard. The gift card and care tip leaflets that arrive in the box with your flowers can also be recycled.  The...
Wed, 18 Dec, 2019 at 4:02 PM