100% Happiness Guarantee

Don't forget, if you feel something isn't right, our friendly Customer Experience team are available to chat via email, live chat or on the phone, and love to go the extra mile to ensure you're happy.

View 100% Happiness Guarantee

Our customer services team are available from 9am to 5pm, Monday - Friday (9am - 1pm on the phone). You can contact a member of our Customer Experience team by the following means:

Live Chat (Recommended)

This is our most popular method of contact. We recommend contacting us via Live Chat to get your query resolved as quickly as possible!

Chat to us


Alternatively, send an email to customerservices@appleyardlondon.com, or fill out the contact form at www.appleyardflowers.com/contacts


If you would prefer to speak to someone, you can call us on 020 3696 1136

Please note, our phone lines are only open 9am - 1pm, Monday - Friday*