Payment

How can I use my refer a friend credit?
Whether you have signed up through a refer a friend link, or received referral credit from your friends purchase, you can use your referral credit in the sa...
Thu, 15 Aug, 2019 at 10:54 AM
I would like a VAT invoice
If you would like a VAT invoice for your order, you will need to request this directly from our Customer Experience team.  You can request a VAT receipt...
Tue, 10 Dec, 2019 at 12:25 PM
I have not received my refund
If you have received confirmation that your order has been refunded, please allow 3-5 working days for it to show in your account. Please note, this time de...
Wed, 18 Dec, 2019 at 3:56 PM
I am an Appleyard Privilege customer but have been charged for delivery
If you are an Appleyard Privilege customer but have been charged for delivery on an order, please get in touch with us and we will be more than happy to re...
Wed, 18 Dec, 2019 at 3:55 PM