HELP CENTRE

Please search our help centre below to find the answer to any question you may have

Subscriptions

When will my payment be taken?
If paying upfront, your payment will be taken at the time of purchase (when you complete the order on site). This is irrespective of when the first delivery...
Thu, 1 Nov, 2018 at 2:36 PM
What if my card expires?
If you’re paying your subscription monthly and your card expires, your subscription will be paused and no further deliveries will be made. If you need to up...
Thu, 28 Mar, 2019 at 5:39 PM
What if I don’t have sufficient funds for my monthly payment?
If you’re paying your subscription monthly and you don’t have sufficient funds to make the payment, your subscription will be paused and no further deliveri...
Thu, 1 Nov, 2018 at 2:37 PM
Can I change my subscription delivery date?
If you need to change the delivery date for one of your monthly deliveries, that’s not a problem. You can do so by getting in touch with us, one of our agen...
Wed, 11 Dec, 2019 at 9:29 AM
Can I change the delivery address on my subscription?
If the recipient of your subscription has moved or is temporarily at a different address please contact us to change the address. Please be aware that you ...
Thu, 11 Mar, 2021 at 12:46 PM
Can I cancel my subscription?
There is no commitment with our subscriptions, so you can cancel at any time. If you have paid up-front, you will be refunded for the number of deliveries y...
Tue, 28 Jul, 2020 at 4:56 PM