If you have not received confirmation of your order by email, it is worth checking your junk or spam email folderPlease also allow up to 20 minutes after placing your order for this email to be sent, as there can sometimes be a slight delay in the email being sent!


If you still haven't received an order confirmation email after 20 minutes, please contact us immediately and provide us with the post code of the delivery address so that we can confirm that we have successfully received your order. 


Also see: How do I know my order has been processed successfully?