HELP CENTRE

Please search our help centre below to find the answer to any question you may have

Flower Care

The outside of my roses appear discoloured
If the outside of your roses appear discoloured or withered, don't worry! Our roses come with outer petals which protect the rose bud on its journey fro...
Wed, 18 Dec, 2019 at 4:02 PM
What are Vintage roses / Memory lane roses supposed to look like?
Vintage and memory lane roses have an aged look to them. This is one of their characteristics that makes them so beautiful and gives them their Vintage look...
Wed, 18 Dec, 2019 at 4:03 PM
How do I remove pollen stains caused from lilies?
To remove lily pollen stains, avoid wetting the stain. It is best to brush off the pollen or pat the area with sticky tape. For more information on caring f...
Wed, 18 Dec, 2019 at 4:03 PM
My pet has consumed a lily - what should I do?
Lilies are very toxic to pets, in particular cats. If they have ingested this plant please seek medical advice immediately.  We would recommend you take th...
Tue, 17 Sep, 2019 at 11:24 AM
Why have my lilies been delivered closed?
We deliver our lilies in bud to ensure that they don't get damaged in transit whilst on their journey to your door! It also means they will last longer ...
Wed, 18 Dec, 2019 at 4:03 PM
How do I care for lilies?
Please note: Lily pollen can stain clothing and furniture, so carefully remove the anthers (the orange pollen-coated tips at the end of the stamens) once op...
Wed, 18 Dec, 2019 at 4:03 PM
My Sunflowers are drooping
Sunflowers stems are thick and require a lot of water. If your sunflowers are drooping, it's likely that this is because they are not drinking enough wa...
Wed, 18 Dec, 2019 at 4:04 PM
Why are my Freesia delivered in bud?
Your Freesia has been delivered in bud to ensure their delicate petals don't get damaged on their journey to you. It also means they are at their freshe...
Wed, 18 Dec, 2019 at 4:04 PM
How do I care for cut Hydrangeas?
Hydrangeas drink a lot of water, so the first thing you should do is really clean up the stem by peeling away any foliage (either with your hands or with cl...
Wed, 18 Dec, 2019 at 4:04 PM
Why have my Alstroemeria been delivered in bud?
We deliver our Alstroemeria in bud to to ensure that their delicate petals don't get damaged on their journey to you. It also means they are at their fr...
Wed, 18 Dec, 2019 at 4:04 PM