Popular Queries

An item in my Order is missing or Damaged
We do apologise if your order has arrived and is missing an additional gift. Unfortunately due to our busy packing process, mistakes may happen from tim...
Fri, 9 Jul, 2021 at 2:50 PM
100% Happiness Guarantee Explained
Appleyard London believe that everyone should have a little luxury in their life. We apply the same level of care and attention in our customer service as...
Tue, 22 Jun, 2021 at 8:32 AM
Redeeming Your 100% Happiness Guarantee
We pride ourselves on delivering beautiful long lasting flowers on time. For the rare occasions we fall short, we have the 100% Happiness Guarantee. If y...
Fri, 16 Jul, 2021 at 2:11 PM
I have received the wrong product
If the bouquet that you have received is different to the one you ordered, please get in touch with us and one of our friendly customer experience agents wo...
Wed, 9 Sep, 2020 at 5:19 PM