Please search our help centre below to find the answer to any question you may have
Enter your search term here...
Back to FAQ's
Product Quality Matter
Product Query (2)
100% Happiness Guarantee Explained
Redeeming Your 100% Happiness Guarantee
Product Quality (6)
My gift message is missing
My order is missing an additional gift
My order has arrived with a damaged gift
The bouquet I have received is the incorrect size
There are stems missing from my bouquet
See all 6 articles
I Am The Recipient (1)
How do I find out who sent me flowers?