Support : Appleyard Flowers

Query Type

<div class="control-group ticket_section">
                   <label class=" required control-label cf_reason_for_redemption_690141-label " for="helpdesk_ticket_cf_reason_for_redemption_690141">Reason For Redemption</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_reason_for_redemption_690141" name="helpdesk_ticket[custom_field][cf_reason_for_redemption_690141]"><option value="">...</option>
<option value="Early delivery" data-id="33000379971">Early delivery</option>
<option value="Delivered but later than I expected" data-id="33000379972">Delivered but later than I expected</option>
<option value="Calling card left but my order is missing" data-id="33000379974">Calling card left but my order is missing</option>
<option value="Delivery did not take place" data-id="33000379975">Delivery did not take place</option>
<option value="Product arrived with some broken stems" data-id="33000379976">Product arrived with some broken stems</option>
<option value="Product arrived generally in a poor state" data-id="33000379977">Product arrived generally in a poor state</option>
<option value="Product size not as described" data-id="33000379978">Product size not as described</option>
<option value="Product did not last 7 days" data-id="33000379980">Product did not last 7 days</option>
<option value="Not all ordered gifts arrived" data-id="33000379981">Not all ordered gifts arrived</option></select>
            </div> 
                </div>

<div class="control-group ticket_section">
                   <label class=" required control-label cf_did_your_product_arrive_damaged_690141-label " for="helpdesk_ticket_cf_did_your_product_arrive_damaged_690141">Did your product arrive damaged?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_did_your_product_arrive_damaged_690141" name="helpdesk_ticket[custom_field][cf_did_your_product_arrive_damaged_690141]"><option value="">...</option>
<option value="Yes" data-id="33000361963">Yes</option>
<option value="No" data-id="33000361964">No</option></select>
            </div> 
                </div>
                <div class="control-group ticket_section">
                   <label class="  control-label cf_did_your_product_last_for_7_days_690141-label " for="helpdesk_ticket_cf_did_your_product_last_for_7_days_690141">Did your product last for 7 days?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_did_your_product_last_for_7_days_690141" name="helpdesk_ticket[custom_field][cf_did_your_product_last_for_7_days_690141]"><option value="">...</option>
<option value="Yes" data-id="33000361965">Yes</option>
<option value="No" data-id="33000361966">No</option></select>
            </div> 
                </div>

<div class="control-group ticket_section">
                   <label class="  control-label cf_have_you_been_notified_of_your_order_being_left_in_a_safe_place_690141-label " for="helpdesk_ticket_cf_have_you_been_notified_of_your_order_being_left_in_a_safe_place_690141">Have you been notified of your order being left in a safe place?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_have_you_been_notified_of_your_order_being_left_in_a_safe_place_690141" name="helpdesk_ticket[custom_field][cf_have_you_been_notified_of_your_order_being_left_in_a_safe_place_690141]"><option value="">...</option>
<option value="Yes" data-id="33000363452">Yes</option>
<option value="No" data-id="33000363453">No</option></select>
            </div> 
                </div>
                <div class="control-group ticket_section">
                   <label class=" required control-label cf_has_your_order_been_delivered_690141-label " for="helpdesk_ticket_cf_has_your_order_been_delivered_690141">Has your order been delivered?</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_has_your_order_been_delivered_690141" name="helpdesk_ticket[custom_field][cf_has_your_order_been_delivered_690141]"><option value="">...</option>
<option value="Yes" data-id="33000361957">Yes</option>
<option value="No" data-id="33000361958">No</option></select>
            </div> 
                </div>
                <div class="control-group ticket_section">
                   <label class="  control-label cf_have_you_tracked_your_order_if_not_delivered_690141-label " for="helpdesk_ticket_cf_have_you_tracked_your_order_if_not_delivered_690141"> Have you tracked your order? (If not delivered)</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_have_you_tracked_your_order_if_not_delivered_690141" name="helpdesk_ticket[custom_field][cf_have_you_tracked_your_order_if_not_delivered_690141]"><option value="">...</option>
<option value="Yes" data-id="33000361959">Yes</option>
<option value="No" data-id="33000361960">No</option></select>
            </div> 
                </div>
                <div class="control-group ticket_section">
                   <label class="  control-label cf_have_you_been_contacted_by_an_agent_to_do_with_a_delivery_issue_690141-label " for="helpdesk_ticket_cf_have_you_been_contacted_by_an_agent_to_do_with_a_delivery_issue_690141">Have you been contacted by an agent to do with a delivery issue?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_have_you_been_contacted_by_an_agent_to_do_with_a_delivery_issue_690141" name="helpdesk_ticket[custom_field][cf_have_you_been_contacted_by_an_agent_to_do_with_a_delivery_issue_690141]"><option value="">...</option>
<option value="Yes" data-id="33000361961">Yes</option>
<option value="No" data-id="33000361962">No</option></select>
            </div> 
                </div>

<div class="control-group ticket_section">
                   <label class=" required control-label cf_please_select_a_convenient_time_690141-label " for="helpdesk_ticket_cf_please_select_a_convenient_time_690141">Please select a convenient time</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_please_select_a_convenient_time_690141" name="helpdesk_ticket[custom_field][cf_please_select_a_convenient_time_690141]"><option value="">...</option>
<option value="Monday 1pm-3pm" data-id="33000380823">Monday 1pm-3pm</option>
<option value="Monday 3pm-5pm" data-id="33000380824">Monday 3pm-5pm</option>
<option value="Tuesday 1pm-3pm" data-id="33000380825">Tuesday 1pm-3pm</option>
<option value="Tuesday  3pm-5pm" data-id="33000380826">Tuesday  3pm-5pm</option>
<option value="Wednesday 1pm-3pm" data-id="33000380827">Wednesday 1pm-3pm</option>
<option value="Wednesday 3pm-5pm" data-id="33000380828">Wednesday 3pm-5pm</option>
<option value="Thursday 1pm-3pm" data-id="33000380829">Thursday 1pm-3pm</option>
<option value="Thursday3pm-5pm" data-id="33000380830">Thursday3pm-5pm</option>
<option value="Friday 1pm-3pm" data-id="33000380831">Friday 1pm-3pm</option>
<option value="Friday 3pm-5pm" data-id="33000380832">Friday 3pm-5pm</option></select>
            </div> 
                </div>

Name

Email Address

Order Number (If Applicable)

Further Details → Please attach images of your bouquet if you are referring to a "Product Issue"

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