HELP CENTRE
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Make a change to my order
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<div class="control-group ticket_section"> <label class=" required control-label cf_reason_for_redemption_690141-label " for="helpdesk_ticket_cf_reason_for_redemption_690141">Reason For Redemption</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_reason_for_redemption_690141" name="helpdesk_ticket[custom_field][cf_reason_for_redemption_690141]"><option value="">...</option> <option value="Early delivery" data-id="33000379971">Early delivery</option> <option value="Delivered but later than I expected" data-id="33000379972">Delivered but later than I expected</option> <option value="Calling card left but my order is missing" data-id="33000379974">Calling card left but my order is missing</option> <option value="Delivery did not take place" data-id="33000379975">Delivery did not take place</option> <option value="Product arrived with some broken stems" data-id="33000379976">Product arrived with some broken stems</option> <option value="Product arrived generally in a poor state" data-id="33000379977">Product arrived generally in a poor state</option> <option value="Product size not as described" data-id="33000379978">Product size not as described</option> <option value="Product did not last 7 days" data-id="33000379980">Product did not last 7 days</option> <option value="Not all ordered gifts arrived" data-id="33000379981">Not all ordered gifts arrived</option> <option value="Value for money" data-id="33000382525">Value for money</option> <option value="Missing gift message" data-id="33000382526">Missing gift message</option> <option value="Other" data-id="33000383126">Other</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_change_to_order_690141-label " for="helpdesk_ticket_cf_change_to_order_690141">I would like to </label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_change_to_order_690141" name="helpdesk_ticket[custom_field][cf_change_to_order_690141]"><option value="">...</option> <option value="Change Delivery Date" data-id="33000383127">Change Delivery Date</option> <option value="Change Gift Message" data-id="33000383128">Change Gift Message</option> <option value="Change Delivery Address" data-id="33000383129">Change Delivery Address</option> <option value="Cancel my Order" data-id="33000383133">Cancel my Order</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_help_with_690141-label " for="helpdesk_ticket_cf_help_with_690141">Help with</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_help_with_690141" name="helpdesk_ticket[custom_field][cf_help_with_690141]"><option value="">...</option> <option value="Choosing a bouquet" data-id="33000362073">Choosing a bouquet</option> <option value="Discount codes" data-id="33000362074">Discount codes</option> <option value="Payment issues" data-id="33000362075">Payment issues</option> <option value="Other" data-id="33000362076">Other</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_i_need_help_with_690141-label " for="helpdesk_ticket_cf_i_need_help_with_690141">I need help with</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_i_need_help_with_690141" name="helpdesk_ticket[custom_field][cf_i_need_help_with_690141]"><option value="">...</option> <option value="VAT Invoice" data-id="33000362068">VAT Invoice</option> <option value="Appleyard Share &amp; Save" data-id="33000362069">Appleyard Share & Save</option> <option value="Corporate Query" data-id="33000362070">Corporate Query</option> <option value="Other" data-id="33000362072">Other</option> <option value="Issue with my Product" data-id="33000383140">Issue with my Product</option></select> </div> </div>
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Further Details → Please attach images of your bouquet if you are referring to a "Product Issue"
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